myINSPOT ToS
myINSPOT - Reward application: terms and conditions of participation
18 October 2021
PLEASE READ CAREFULLY THE TERMS AND CONDITIONS OF PARTICIPATION IN THE REWARDS PROGRAM. BY PARTICIPATING IN THIS PROGRAM, YOU PROVIDE YOUR CONSENT.
The company under the name "INSPOT IKE", hereinafter referred to as the "Company or INSPOT", located in Thessaloniki, at 2 Straitsa 2, 57001 Thermi, with Tax Identification Number 801010748 D.O.Y. Z Thessaloniki, has created and operates the loyalty application called "myINSPOT" for mobile phones (hereinafter referred to as the "Application" or "myINSPOT"), as well as any information or data (e.g. e.g. documents, files, texts, graphs), contained in it, hereinafter referred to as the "Material", for the purpose of rewarding the customers of its network stores and participants in the program, hereinafter referred to as the "Users" by providing offers, privileges and gifts through the collection and redemption of points (hereinafter referred to as "SPOTS"). Use of the Application, the servicesofered through it and the Materials are subject to these Terms of Use, as in effect at any given time, which constitute the agreement between the Company and each person visiting the Application regarding the use thereof. Accessing and using the Application in any way (including simply browsing the Application) constitutes the User's unconditional acceptance of the Terms of Use as in effect at any time. If the User has registered in the "myINSPOT" Application, we may use his/her contact details to send informative emails, in accordanc with the provisions of Law 4624/2019, Law 2774/1999, the decisions and instructions of the Personal Data Protection Authority and the General Regulation for the protection of personal data - Regulation (EU) 2016/679 of the European Parliament (GDPR). These Terms may be amended at any time unilaterally by the Company at its sole discretion without notice. You should review the Terms and related policies frequently, as the application may change from time to time, with the Company's sole obligation being to notify changes on its official website www.inspot.gr. By registering for the Program, you also agree to be bound by the PRIVACY POLICY and the TERMS AND CONDITIONS of the www.inspot.gr website.
PARTICIPATION IN THE MYINPOST APPLICATION
In order to use the Company's loyalty application, you must create an account on the "myINSPOT" Application. In order to complete your registration, we will ask you for certain personal information, such as First Name, Last Name, Nickname and mobile phone number.
Participation in the application is strictly personal and cannot be transferred or assigned by the user to any third party.
Each User may maintain only one personal account ("Account") per store, to which the SPOTS collected are credited. SPOTS acquired in different stores with different Accounts cannot be merged. In the event that a store closes, the SPOTS of each registered user at that store will be lost and will not be transferred to another store.
Participation in the application is allowed to natural persons, for personal use only, who have provided a valid mobile phone and full name. In the case of a minor, consent is given by the person exercising parental authority and no liability is assumed by the company.
METHOD OF OPERATION OF THE myINSPOT APPLICATION
The myINSPOT application is a loyalty program to reward INSPOT's loyal customers by collecting SPOTS at INSPOT stores that participate in the program and carry the special in-store signage. For every 1 euro spent in a store participating in the program (this applies to all active packages per store and free computer usage and also to purchases from the bar), a reward of 10 SPOTS and 10XP is generated, which are credited directly to the user's account. The user cannot purchase SPOTS or XP with cash or any other form of transaction, unless otherwise specified by the company. At the same time, users of the application gain access to special offers, personal invitations to events, are informed about the Company's news by sending promotional material and any kind of communication (print, email, phone, sms, mms, etc.).
myINSPOT consists of five (5) levels: bronze, silver, gold, platinum and diamond. Upon registration, the user is automatically classified in the 1st level, Bronze, and automatically gains access to the privileges of that level.
In more detail,
A. XP: XP identifies the level of the program to which the user belongs. That is, they refer to the XP that each user accumulates cumulatively from specific activities in order to become a Bronze, Silver, Gold, Platinum and Diamond level holder. When the user conquers a level, he/she automatically receives a free myINSPOT collectible gift.
By registering in the app the user is ranked at level 1, Bronze, and receives one (1) collectible Lanyard & one (1) bracelet for free.
At the Silver level the user must collect 4000 SPOTS and receives a gift of one (1) collectible T Shirt.
At Gold level the user should collect 8000 SPOTS and receives a gift of one (1) collectible waist bag.
At the Platinum level the user should collect 12000 SPOTS and receives a gift of one (1) collectible sweatshirt.
At the Diamond level the user must accumulate 16000 SPOTS and receives a gift of one (1) collectible "prize".
The gifts are received by the user from the store that he/she has declared when registering in the application. In case of non-availability of the gift from the store, delays may occur. The number of XP required for each level, as well as the gifts received by users of each level, may be changed at any time by the company without prior notice.
B. SPOTS. With each redemption, the corresponding points corresponding to that particular gift are deducted. For redemptions involving the gift "INSPOT bar coupon" in case the value of the redemption item from the bar is less than the value of the coupon, then the difference in cash or spots cannot be refunded. The user can at any time through his account see the gifts he has redeemed. SPOTS apply to each user per store individually and are non-transferable and have no cash value. SPOTS can be reduced or reversed in the event of a cancellation or return order.
The gifts to be redeemed are renewed by the company at regular intervals and users are updated through the app.
In case of non collection of SPOTS, through the purchase of an Internet package or purchase from the bar of participating stores, for a period of more than 12 months, the company has the right to reset the SPOTS and XP of the respective User.
INSPOT reserves the discretion to remove SPOTS & XP from the User (up to zeroing) in the event that malicious use of the SPOTS & XP system is observed, in which case if they have been obtained in a manner not to the Company's satisfaction , INSPOT may reject the SPOTS & XP without any notice
The Company reserves the right to change the privileges of the application, the process of unlocking the levels and the way of evaluating and rewarding the levels. It also reserves the right to place limits on the number of times a privilege or other activities of the App can be redeemed/used.
MODIFICATION AND TERMINATION OF THE PROGRAM
The Company reserves the right to unilaterally suspend and/or terminate the Application at any time, for as long as it deems necessary, and users shall not retain any claim against it in such event.
PERSONAL DATA
Participants expressly consent to their personal data being used by the Company as the person responsible for their processing, either by the Company itself or through any other person appointed by the Company to carry out the aforementioned processing on its behalf. The personal data of the participants will be retained by the Company and will be used exclusively for the purposes of the application, namely for the verification of the participants' data, the possible sending of the gifts, etc., as well as for future information of the participants regarding the Company's advertising-promotional activities. In any case, the personal information of the participants will be kept in accordance with the Privacy Policy, as applicable.
Participants will have the right at any time and without charge to confirm, modify or delete their details held in this file in accordance with the Privacy Policy, as applicable, by sending an email to info@inspot.gr
In any case, participants have the right to access and object to the personal data held concerning them and processed.
Intellectual Property Rights
All Intellectual Property Rights on the application or related thereto as well as all related documents and all copies thereof remain and are the exclusive property of the company and/or its subcontractors/legal representatives. "Intellectual Property Rights" means copyright and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, trade names, trade names, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.
These Terms of Use do not grant the User any intellectual property rights in the "myINSPOT" application and all rights not expressly stated herein are reserved by the Company and its subcontractors/legal representatives.
Apple will not be responsible for any investigation, defense, settlement or dismissal of any claim that the myInsot iOS app or your use of it infringes any third party intellectual property right.
OTHER TERMS
Participation in the app and receipt of the prizes implies full acceptance by participants of the Terms of the app.
For any dispute that may arise regarding the application, Greek law will be applicable and the courts of Thessaloniki will have exclusive jurisdiction.
PRIVACY POLICY
Privacy Policy
INSPOT takes the privacy of its customers seriously. For this reason, we strictly follow the following privacy policy, which ensures the high level of services offered and strictly complies with the applicable legal framework. By visiting and using our Application, you are aware of and accept the privacy policy, which follows, and you undertake to use our Application in accordance with the terms of this policy. In the event you do not wish to be bound by the following policy, you may not access our App and use our services.
1. INSPOT details
The Company's information is as follows :
Trade Name : INSPOT IKE
Distinctive Title : INSPOT
Headquarters : 2 Straitsa, 57001 Thermi, Thessaloniki, Greece
AFM : 801010748
Tax office : Z Thessaloniki
For any clarification and information the user/visitor can contact 2310472556 or send an email to info@inspot.gr
2. Object
This policy sets out the terms and conditions, observed by our company, to protect the privacy of users of . This policy includes the rules under which we proceed to any collection and processing of your personal data and ensure the confidentiality of this information.
The Company reserves the right to modify and update this policy whenever it deems necessary, and any changes will take effect upon their public display on its Website at www.inspot.gr .
In the event that the use of any service of the Application is governed by more specific terms of use, such terms shall apply jointly with these terms. In case of conflict, the more specific terms of use of each service shall prevail.
In the event that any of these terms are deemed invalid, illegal or abusive for any reason, the other terms will remain valid and effective as such to the extent that they do not conflict with the intent expressed through this policy.
3. Definitions
For the purposes hereof, the following definitions shall apply:
α) "Processing" - any operation or series of operations carried out, by the Company with or without the aid of automated methods and applied to personal data, such as collection, recording, organization, maintenance or storage, modification, extraction, use, transmission, dissemination or any other form of disposal, association or combination, interconnection, blocking (locking), deletion, destruction.
b) "Electronic Cookie" - a short text of software code, sent for storage by the Company's web server to the user's PC at each login to the Application, for the purpose of selected recording of the user's browsing history within the Application.
c) "Application (app or application for short)" - is a computer, tablet or smartphone program designed to perform a group of coordinated functions, projects or activities for the benefit of the user.
d) "Personal data" - any information relating to an online user(s) of the App.
e) "Consent" - a free, explicit and specific declaration of intent, expressed in a clear and informed manner, by which the user, after having been informed, agrees to the personal data concerning him/her being subject to such processing.
f) "User" - the online user of the Application to whom the data refer and whose identity is known or can be verified, i.e. can be identified directly or indirectly.
4. Types of Data
When logging in and using the Application by creating a personal account:
Name
Last name
Nickname
Contact Phone
In the event that any user communicates with us by email or other means, we will collect their personal data related to such communications, under the terms and conditions herein, in order to respond to the relevant requirements and requests and to improve our offered services.
The Company does not store personal data of its users - customers, related to the online payment of its products, such as credit card numbers and codes. Such data are collected and processed exclusively by and under the responsibility of the partner bank during the process of executing and completing each sale by means of the redirect method, i.e. the method of transferring the user from the website to a website under the responsibility of the banking company in question.
Furthermore, our Company does not collect or gain access in any way to sensitive personal data of its users - customers. In the event that any User posts sensitive data on our Application, such sensitive data will be removed as soon as it comes to our attention.
5. Purposes of Processing
Our Company collects and processes the personal data of its users - customers, mentioned above, for the following purposes:
Technical capability for the uninterrupted operation of the Application.
Technical support for the operation of the Application.To enable the technical functionality of the Application.
Improving the experience in providing our services.
Enhance the user experience of the Application and improve the user experience for the users of the Application.
Improving and updating our products and services to meet the needs of our customers as closely as possible.
Recording consumer habits through the use of anonymous statistical data.
Sending informative e-mails to the subscribers of the information application via e-mails (newsletter).
After completing the process of creating a personal account on the Application, you agree to receive commercial communications, advertisements and/or content of a commercial nature or purpose regarding our business or third party services.
Our Company collects and processes personal data of its users - customers solely for the aforementioned purposes and only to the extent strictly necessary to effectively serve these purposes. This data is always relevant, appropriate and no more than is required in view of the above purposes, and is accurate and, if necessary, updated. Furthermore, such data shall be kept only for the period necessary to fulfil the purposes for which they were collected and processed and shall be deleted after that period.
6. Consent
Our Company processes personal data of the users of the Application:
(a) either in cases where each user has consented, having been previously informed by this policy of the type of data, the purpose and scope of the processing, the recipients or categories of recipients.
b) or in cases where the processing is necessary for the execution of the gift order entrusted by the user to the company.
In particular, by entering the Application and by voluntarily providing your personal data during the account creation process and by any communication with us, you provide us with your consent to the collection and processing of such data under the terms and conditions herein.
Your consent to the collection and processing of some or all of your personal data may be withdrawn at any time by exercising your right of objection as provided in this policy.
7. Commercial Communications
When creating a personal account as well as when providing your email address, you also give us your consent to receive emails from us for the purpose of advertising and direct promotion of our products/services.
In each such e-mail, our company will clearly and distinctly communicate our identity to you and will give you the possibility to object and request, in an easy and free of charge way, the termination of the communication.
8. Privacy & Information Security
The processing of personal data by the Company is carried out in a manner that ensures its confidentiality. Specifically, it is carried out exclusively by the Company's personnel appointed for this purpose, while all appropriate organizational and technical measures are taken to ensure the security of the data and to protect them from accidental or unlawful destruction, accidental loss, alteration, unauthorized dissemination or access and any other form of unlawful processing.
9. Transmission to third parties
Our Company does not in any way make the personal data of its users - customers or interconnection of its archive for financial or other consideration with any third private companies, natural or legal persons, public authorities or services or other organizations.
The Company may provide access or grant:
Data related to or necessary for hosting the Application to the web hosting service provider with whom it has a contractual relationship.
data relating to or necessary for the support of the Application to the company with which it has a contractual relationship to provide support services for it.
data relating to or necessary for the promotion of INSPOT on social media
The processing of your personal data by the above-mentioned entities cooperating with us is carried out under our control and only on our instructions and is subject to the same privacy policy or a policy of at least the same level of protection.<
10. File disclosure
For the lawful processing of the personal data of its users - clients, our Firm may make a written notification to the Personal Data Protection Authority for the establishment and operation of a personal data file, which will be registered in the Register of Files and Processing, maintained by the said Authority. Any change in the processing will be notified by our Company in writing and without delay to the Authority, where required by law.
11. Rights of Users
Our Company shall take all necessary steps both during the collection phase and at each subsequent phase of processing your personal data, so that you are fully able to exercise your legal rights, namely the rights of information, access and objection, as described below.
α. Thus, already at the collection stage, you are informed in an appropriate and clear manner by this privacy policy, which is located in a place immediately visible and accessible at any time on the main page of the Website, of at least the following information:
the identity of the Company,
the purposes of the processing,
the recipients of the data,
any third parties to whom the data are transmitted, the purposes of the data, the recipients of the data, the recipients of the data, the recipients of the data, the recipients of the data, the recipients of the data, and any third parties to whom the data are transmitted
β. Furthermore, you have the right to request and receive from our Company within a reasonable time and in a clear and comprehensible manner, the following information:
All personal data concerning you and their origin.
The purposes of the processing, the recipients or categories of recipients.
The evolution of the processing for the period since you were previously informed or informed.
The logic of the automated processing.
c. Furthermore, you have the right to object in writing to our Company with a request for a specific action on your personal data, such as rectification, temporary non-use, blocking, non-transmission or erasure. If you request the deletion of your personal data, however, the data whose deletion is requested is necessary for the performance of a contract concluded with you, our Company has the right to reject the relevant request with reasons and to inform you accordingly.
12. International Jurisdiction and Applicable Law
For the resolution of any dispute arising between our Company and our users - customers regarding this privacy policy and its subject matter, the courts of Thessaloniki are competent and the applicable law is the Greek law, without taking into account the rules of conflict of laws.
In the event that any provision of this policy is annulled by a decision of a competent court as not being legal, valid and enforceable, this fact will not affect the rest of its provisions, which will remain in force and will be applied normally.